Tuesday, March 8, 2011

sweet mercies

so, the only way to get going with this is to just get started. it's been a long time, friends...hopefully it won't be as long with this happenin' blogpress app :)

I always loved that praise song "sweet mercies"...here are the lyrics, to save you a google search:


It's our confession Lord
that we are weak
So very weak
but You are strong
And though we've nothing Lord
to lay at your feet
We come to Your feet and say Help us along

A broken heart and a contrite spirit
You have yet to deny
Your heart of mercy beats with love's strong current
Let the river flow
by your Spirit now
Lord we cry

Let Your mercies fall from heaven
Sweet mercies flow from heaven
New mercies for today
Shower them down Lord as we pray
Let Your mercies fall from heaven
Sweet mercies flow from heaven
New mercies for today
Shower them down Lord as we pray

I love the verse in Lamentations that promises new mercies every day...indeed, great is His faithfulness.

today, my mercies were breakfast with my fabulous roommate, then some yummy passion tea lemonade from Starbucks, along with some journaling and Jesus. then there was the dentist...and the mercy there was numbing medicine! now, I'm off to cuddle with my dog for a nap.

what are your mercies today? I pray you find something beautiful that encourages your heart.


Tuesday, December 22, 2009

last week...

so i actually wrote this last week, but here it is...

confession: my church attendance has been pretty sketch this semester. sure, i've been gone some and worked some, but mostly, i've been a lazy bum. This past Sunday, though (12/13), i made it to the service and settled in with a few friends.

our pastor just started a new series called "The Wonder of it All." Sunday's title was "Don't Miss the Magic." Jeff talked about the Wise Men and i learned some things I didn't know before. In Matthew 2:2, the wise men are asking King Herod where the new King of the Jews is so that they can worship him. They say that they saw His star in the sky and they have been following it. The history is that the Magi had known that this star, this King, were coming for 600 years, since it had been foretold in Daniel 9. They had been watching all this time, and when they saw it, they jumped up and went to worship a foreign King who wasn't even theirs. They made a great sacrifice to cross a desert of robbers. It could have taken them anywhere from a couple of months to a couple of YEARS, people. Most importantly, they EXPECTED to worship...worship is an ACTION, not a feeling. It is a decision.

Also, they were prepared to worship...they had been watching for this to happen for 600 years, remember? They were WATCHING and WAITING and READY. After they left Herod, they continued to follow the star until it stopped where Jesus was located. Matt. 2:10 says they were totally stoked to see Jesus, that they fell down, and they offered expensive and precious gifts. SO...Jeff's point was that we should always be expecting to worship Christ in any situation...not just church. If Jesus says that whenever we have served the least of these, we have served Him, it clearly follows that acts of service to the hurting hearts and lives around us are acts of worship. Now, fast forward...

so we've been pretty busy at work here lately. close to max census, and we have a lot of high acuity (really sick) kids. 'tis the season...it's like this every year.

since it's been so busy, i worked five days last week and i'm working four this week...i am scheduled for this thurs/fri/saturday, but i had a lot of days off and no plans monday night, so i called about two o'clock monday morning to see if they needed help for monday night. my boss called me back about 7 am and said they could definitely use me, so they'd see me at 7 that evening. perfect. i jaunted off to bed and tucked myself into my warm covers to get some much-needed sleep.

i was running late for work (last minute Christmas decorations for outside), so i was one of the last ones to get there. i pulled my bag of pens and such out of my locker, clocked in, and turned around to look at the assignment sheet that held my fate for the evening. i quickly scanned the list, knowing that someone, somewhere in the unit, was waiting (probably anxiously) for my arrival. finally, i found my name.

my face fell a little. I had been assigned to two very busy, very chronic patients who have both been in our unit for a while. Both of them can get very agitated and be difficult to calm and have very involved nursing care needs. My report took a good 15 or 20 minutes. One of the boys had been good all day, requiring nothing other than his scheduled meds. The other had a pretty rough day, and his mom had been around for most of it. Like so many mothers, she has taken her son's illness very hard, and the months and months of uncertainty are wearing on her. My heart went out to her as I listened to the day shift nurse weave her tale. I knew I was equal to the task of competently caring for my patients, but I was also anticipating lots of running, lots of medications, and probably some frustration second to the inconsolability of my two little charges.

the day shift nurse finally made her escape, wishing me a good night. i organized my charts just the way i like them, cleaned up my desk area, and signed in to the hospital's computer charting system. i noted all of the medications i would need to give, treatments to be administered, feedings, and anything else pertinent to my patients' care on my notes. i peeked into each of the kids' rooms to check on them and jotted down some quick vital signs as i verified that the settings on all of their monitors and machines were correct. both babies were sleeping, so i sat back down to set up my game plan for the night, all the while thinking (a bit self-righteously), "this is going to be a rough night, just get ready...but hey, it's only 12 hours, you can do anything for 12 hours!"

and then i stopped. i remembered that sermon on Sunday. in serving these little kids...in taking care of them, the least of these...the sick ones...in serving them, i would be serving Christ. worshiping Him. and since when has service ever been easy, i ask you? it wouldn't be worship if sacrifice weren't involved. so, sitting there at my little desk, paperwork scattered about...i dropped my head, covered my face, and began to pray like i have never prayed at work.

"Abba, be here tonight. Give me unending patience with these little ones, no matter how upset or inconsolable they are. Fill my mind with your spirit and your compassion for these precious creations of yours. Make my hands and my words gentle, and keep me ever conscious of my actions around them. This little one here, Lord...be with this one's mama. She's so lonely, and she's having such a hard time. Give her courage, Lord, and wrap your arms around her spirit and cover her with your love and peace. Bring comfort to her baby tonight so that he can rest peacefully and not struggle so much. That one over there, Lord...place your hands of peace on him and let him rest. Keep his little spirit calm, and let him respond to me and feel safe with me. His mom is so good with him, Lord...keep her spirits up, because I know this long stay is so hard on her. Bless her for her patience and faithfulness in coming and caring for him. He responds so well to her; is calmer with her than with any of the nurses. Lay your hands over this place, tonight. Make your presence near. I love you. Amen."

And I lifted my head and opened my eyes. What followed was one of the greatest examples I have seen of calling on Jesus and Him answering immediately and in a specific manner.

The rest of the night, one of my little ones was so agitated, no matter what I did or what meds I gave him. He was just having a rough time. Through it all, I stayed calm, talking to him and patting him to help him calm. My other little patient slept well for much of the night, and if he got upset, he was easily calmed and his oxygen status was doing really well. But through everything, I was conscious of being the hands and feet of Christ. I was aware of all of my actions. i can't even explain it...but it was amazing. I felt the attitude of Christ dwelling in me. What wonder and amazement, that he would use someone like me to be a vessel of His love. amazing grace, how sweet the sound...it's true.

so good.

Thursday, November 12, 2009

the FINAL final act

Gather round, children, for I have a story to tell you!

So, as of my last post (and my sorries that it was in September...how patiently you wait!), I had spoken with Donna at CSI and she sent my claim confirmation email. So I got it opened up, printed and signed the release, and faxed it back to CSI. According to them, I should receive my claim check (from Express, no less) within 45 days.

Including weekends, yesterday (the day that the check arrived in my mailbox) was day #50. Are we shocked? No. Do I care? Nope. It's in my hands! A few interesting points: I first called Express on Friday the 6th to check on the status of my check, and they never answered/called me back. I called them again on Monday and they were like, oh yeah, we mailed it a day or so you called! Ok, whatev. You're in Houston, I'm in SA...should take two days, max. I call them again yesterday, and they're like, well, we sent it...it should be coming...k, whatever. So I finally get it today, and guess what?? The check is dated 11/7/09...a day AFTER my first call! I bet they were just going to sit on it til I called! Haters.

Also, note on my facebook album that the handwriting on the envelope looks like a serial killer's handwriting, AND they can't spell my street name. Interesting. BUT I HAVE THE CHECK! I think I'll photocopy it before I cash it, and then I can frame it or put it in a scrapbook or something.

more later about my life; just thought i'd share the last bit of the saga!

Thursday, September 24, 2009

summer drama: the final act (and how apropos, since we're a few days into fall...)

well, express relocation is F.I.N.A.L.L.Y. in my past. yes, people. finally. i mailed in my claim letter (sorry...packet, since it was about 30 pages worth of information and complaint and a packet of 4x6 glossies detailing just how bad they screwed up my stuff) on June 20. Monday was September 21 (that's 3 months and 1 day later...), and so i decided to make a call to the claims company-CSI.

So I dial them up and a nice lady named Donna answers the phone. Hi Donna, how are you? Good. My name is Amy Legg, and I filed a claim with you several months ago. Yes ma'am...months, not weeks. You'll check into it? Stellar. Here's my claim number. ......... Really?? You sent me a confirmation on July 23rd? How VERY odd. If my dear blog readers will recall, that is National Purple Beast Day! Funny coincidence.

So, Donna...I never got that email, and trust me, I'd remember. This has been the drama of my summer and I'd like nothing better than to be done with it. What? Do I check my email? Um...yeah. Several times a day. *What the heck kind of question is that?* Oh, I see. Emails from your company get kicked straight to spam all the time? Stellar. Can you resend that email? You can? Excellent. I will add you to my email list straightaway.

*several hours later*

Wake up from nap and excitedly (but guardedly) check phone. ooh look! new mail! Open it up...three attachments. Open the first one...delineation of claim. final verdict: $152. They approved my claim for $152. It's not the $400 or $500 I claimed, but i don't care. i truly don't. i am so over expending emotional energy on something i can't change. i refuse to engage in a pissing contest of who can scream louder and bitch longer. i am O.V.E.R. them. yay me for getting some money out of the whole mess...i expected them to reject the whole claim.

small victory/jab for me...i did end up claiming the vacuum because when i sent the information in, I still hadn't received it and wouldn't, in fact, for about another month. weights were required for all pieces that i was claiming...i called it 10 pounds. i received a $9 compensation for vacuum not received. and then a month later...i got the vac anyway! ha! screw you express! you had to pay to ship my vacuum (although, recalling the way it was "packaged"...it probably only cost about $9 to ship!), and you then had to pay some compensation for my vacuum because you took so freaking long to get it to me!

i win, assholes. screw you a thousand times. and...be it petty or not...i hope you screw the wrong person and get totally taken out. blah!

love to all (except express, for whom i noted my feelings above)!

:)

Friday, September 11, 2009

reflections on 09.11.2001

to every soldier...every police officer...every firefighter...every volunteer...every person involved from every area of this country...thank you for your sacrifices, your dedication...your committment to this country. to every victim and their families...our prayers continue for you. may God continue to heal and comfort your hearts.

we will never forget.



and go figure...Obama didn't even bother to show up at Ground Zero today. Walter Kronkite, yes...anniversary of a turning point in American history...no. Wake up, America...have you figured out who you REALLY elected into office yet?

Thursday, July 23, 2009

life and vacuums

all right, my friends...i know i have been conspicuously absent. first and foremost...

51 DAYS LATER, I FINALLY HAVE THE VACUUM!!! yes people, i finally got it TODAY. i think i'm going to declare July 23 a national holiday...we'll call it "Purple Beast Day." I picked it up from the apartment office this morning and then went to Sea World to hang out with Becca and her family...what fun!

Life has been good the last month or so (with the exception of fighting with the movers...but I'm done with that, and not just because the vacuum is here...I have expended so much emotional energy on them, and I'm just done. I have other things to spend my emotions on!).

I have learned so much at the Rosa. There have been a few days that I've come home overwhelmed, but I don't think there has been a moment that I have regretted it. Things are very different here...I think the two biggest things have been the boxes (incubators) and the fact that there are so many different doctors and nurse practitioners. The incubators didn't take long to learn, and it's really nice to be able to control the baby's environment more. Little bit harder to start IVs, but you just kind of turn the baby sideways and do it that way and it's not so bad. I still have yet to figure out how the schedule works with when different doctors are on call and when to notify an MD vs. an NNP. All the nurses are telling me that I'll get there, though.

I've visited a few churches, and I'll probably check out at least a few more, but I found a great Bible study and some fantastically sweet girls that I'm excited about getting to know better. I do miss my friends in lubbock, but life is good, and i am content!

Much love!

Tuesday, June 16, 2009

the letter...and other things...

okay, i have a little time before i leave for work this morning, so here is the letter. pictures after it, and the description of the pic is underneath it. happy reading!

June 15, 2009

To Whom it May Concern:
My name is Amy Legg (Job # 3826262-01) and I am writing in reference to my recent move from Lubbock, TX, to San Antonio, TX.

I contacted Nationwide Relocation at the end of March to prepare for my move. I gave a complete furniture list (which was later revised) and was told that I would be contacted a week or so before my move to ensure that my furniture list was still correct, my date was still the same, and in general to make sure that all details were ironed out. All paperwork was faxed to me by a Nationwide representative (John Niewoehner). I signed the paperwork and faxed it back to John.

I was contacted by Nationwide on Sunday, May 24, 2009 to verify the contents of my home. I was given an updated estimate and new paperwork was emailed to me. I signed the new paperwork and faxed it back to Nationwide on Tuesday, May 26, 2009. On Wednesday, May 27, 2009, I still had not heard from the carrier, Express Relocation Inc. about what time they would be at my home to pick up my belongings and move them to San Antonio. I contacted Nationwide and they gave me the phone number for Express Relocation. I then contacted Express Relocation and was told that movers would not be at my house until between noon and 2:00 PM on Thursday, May 28, 2009.
Express Relocation arrived at my house shortly after 3 PM on Thursday, May 28, 2009. I went over the paperwork with the driver (Amir) and signed in the appropriate places, including a release stating that any pressed board furniture should be transported AS IS and not disassembled, either by me or the carrier as stated in the contract the driver and I both signed. Part of the contract also stated that the carrier had until June 4, 2009 to deliver my belongings, but I was assured that it would be well before then. When Amir opened the truck, I saw that someone else’s belongings were already loaded in the truck. He explained that the drop off he had attempted before coming for my belongings had fallen through, and so he would have to leave their belongings in the truck and ask his boss what needed to be done with them. He explained the process for distinguishing my belongings from those of the other person and began loading, assuring me several times that all of my furniture would fit in the truck and be protected during the nine hour drive from Lubbock, TX to Houston, TX.
Several of my belongings (including several large, expensive pieces of furniture) had yet to be loaded when it became evident that my belongings would NOT in fact all fit inside the truck. The movers made the decision to leave the load/unload ramp on the back of the truck up and to load the rest of my belongings onto it and then strap them securely on. My furniture and other belongings were loaded and the driver showed me that they were secure.
I asked the driver when I would receive my belongings. He stated that it would probably be either Friday afternoon May 29 or Saturday May 30. He stated that he needed to return one of the men with him (as he was only allowed to take 2 people; himself and another person, on deliveries) and also get some sleep. He stated that he would weigh my truck shortly after leaving my house in Lubbock, TX, and that I could call Nationwide the next day (Friday May 29) to find out the weight of the truck and thus the amount I would owe when he arrived in San Antonio with my belongings. He also stated that if I had any questions, I could call him on his personal cell phone.
I arrived in San Antonio at approximately 2:30 in the morning on Friday, May 29. I called Nationwide first to find out the weight of my truck, and they stated that they had not heard from the carrier (Express Relocation). I began calling Express Relocation around noon to find out the status of my delivery. I was not able to get ahold of someone until approximately 3:30 PM Friday afternoon. I was told that the truck had just arrived in Houston and that it had not been weighed yet. I was not given a time or date for when my belongings would arrive.
Saturday morning May 30, I attempted to call Express Relocation again to find out when my belongings would be delivered. The answering machine stated that the company was closed on Saturdays, which I found odd because the driver had stated that my belongings would possibly be delivered Saturday. I left a message for my call to be returned and then attempted to call the driver, as he had stated I was welcome to do so. I called the driver MULTIPLE times on Saturday and left several messages. The phone was never answered and I never received a call back.
Sunday morning May 31, I called Express Relocation yet again. The phone was answered at 10:00 AM by Ricky. He stated that the company is closed on Saturdays and the driver did not answer his phone for religious reasons. When I stated my serious concerns about the condition of my belongings due to the fact that they had been strapped to the back of a truck and I had not been updated on their status, he stated that my truck was in a warehouse and that my belongings were covered and “everything looks good.” He stated that my delivery would be on Tuesday, June 2, 2009 at approximately 8-9 AM.

Monday, June 1, I received a call from Nationwide to check on the progress of my move. I explained my frustrations about phone calls not being returned and not being informed about the condition and location of my belongings. The representative apologized and asked me to call Nationwide back if I had not heard from the movers by the time they opened the next morning.
Tuesday morning, I woke up early and made sure things were in order for the movers’ arrival. I still had not heard from the driver at 8:45 AM. I called Nationwide, and they contacted Express Relocation and had Ricky contact me. He stated that he was sorry, but it would be another hour before my belongings would even be loaded, so it would probably be between noon and 1 PM when my belongings were delivered. He stated that the driver would call me about an hour before the estimated arrival. I thanked him and hung up. At 12:30 PM, I still had not heard from the driver. I called Express back, and Ricky stated that the driver had just left 30 minutes before my call, so it would be approximately 3:30 PM before my belongings arrived in San Antonio.

The driver finally arrived shortly after 4:00 PM. I showed him where the main pieces of furniture would go and said we could just stack boxes around them. The first few pieces of furniture came in uneventfully. All furniture had been completely wrapped in blankets and taped to prevent scratching. Then the movers began bringing in my leather couch. It took them several minutes to figure out how to get it into the door, as it is rather large. In the process, the protective blankets slipped off. They merely tossed the blankets aside and proceeded to drag my leather couch through the door and across concrete, completely unprotected. It sustained several corner scratches which are documented in included photographs. Damage was also sustained to a supporting leg on the underside of a very heavy dresser. Photographs of the underside of the dresser and of the whole dresser are included. One box (photo included) sustained severe water damage. Another box had a side that was nearly shredded, compromising the integrity of the box and its ability to protect its contents. A large mirror had a v-shaped break (see photos) and one of the legs of my office desk was partially broken away from the desk, causing unsteadiness with any movement of the desk. The drivers were generally very careless about moving boxes into the house. Almost every box that had been marked “this side up” was turned upside down, and weight was unevenly distributed, causing the boxes below them to be crushed. After the movers left, I walked outside and noticed a very large pile (approximately two feet by three feet) of trash in the parking lot of my apartment complex. It contained mostly bubble wrap and large pieces of tape. The movers also left water bottles lying around the parking lot and even stuffed one empty plastic bottle into the bushes.

A few days after receiving my belongings, I realized that I was missing two end tables made of wood and a brand new vacuum cleaner, purchased only a week before my move. I found the end tables when I opened a box. They had been (obviously very carelessly) disassembled, the pieces all thrown into a box together. I never consented to have the tables disassembled and was never told they would be disassembled. The pieces of the two tables sustained multiple scratches and dings, and nearly all of the screws that would have been needed to reassemble the tables were gone (see included photographs). After consulting with my father, who was present the day of my move, I learned that he watched the movers hurriedly and haphazardly disassemble the tables in my front yard in their haste to load their truck and get on the road.
As of this writing, I am still waiting for my vacuum cleaner. Three days after I received my belongings on June 2, I finished unpacking all of my boxes and noted that the vacuum cleaner was still missing. The driver had also left a Bill of Lading with me that was blank on my copy and I needed something clearer. Ricky faxed me a copy of all of my paperwork and, when I asked him about my vacuum, he stated, “Oh yeah, we have it here. We’re going to bring it on Tuesday (June 9) when we bring another load to San Antonio.” I thanked him and hung up. I called on Tuesday at 4:30 PM to verify that my vacuum would be arriving. Ricky stated that I needed to call the driver and give him my address; that he would be at my house around 11 PM. He stated that the driver had left Houston at approximately 4:15 PM and it would take him about four hours to get to San Antonio. He would then need to deliver his first load before coming to me. I called the driver at approximately 10 PM and was told that he was already on his way back to Houston. No attempt was made to try to contact me before he left. I spoke with Ricky (who states he is the owner) on June 11, and he stated that he will call me when he has a truck in the area, probably sometime during the week of June 15th.
My family has moved multiple times in my life, and I have NEVER had such a negative experience as this one. The services Express Relocation has provided have been abysmal. Their employees have no respect for customer belongings and I have had to call multiple times almost every time I have contacted the company in order to get ahold of someone. I feel I have been outright lied to (saying my belongings would be delivered on a Saturday when the company is closed Saturday) and that they really have no concern for me as a customer. I will not be recommending their company to anyone. Although I have had a very positive experience with Nationwide, if they continue to retain Express Relocation as a carrier, I will not recommend Nationwide’s services.

I would appreciate being kept abreast of any and all proceedings following and I appreciate the help of all involved in settling my claims and making this right. Thank you again so much for your consideration and (to Nationwide) for doing all you can to help me.

Sincerely,
Amy Legg

Photograph Descriptions/Explanations
June 13, 2009

To Whom it May Concern:
This letter details explanations for each photograph. Photographs will be described in numeric order. The number in this letter matches the number on the back of each photograph and, in addition, the number in this letter is the same as the photograph’s file name (i.e., photo #1’s file name is express1, etc.).

End Tables: These two end tables were purchased two years ago and weighed approximately 10 lb. each. The tables are made of real wood and were disassembled without my consent or prior notice. The tables sustained multiple scratches to several different pieces. The tables are missing a significant number of screws/equipment that would be needed to reassemble them. The pieces were received in a box and appeared to have been thrown into the box with no care taken to prevent any scratching or other damage.

Photo is of part of one of the tables’ legs. A large scratch is noted on the edge of one of the sides. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See below for documentation of complete set of pieces of end tables retained.

Photo of another table leg. Long scratch noted along the side of the leg. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Photo of piece of end table documenting missing lock that would be necessary to reattach it to other pieces of end table. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Zoomed-in photograph of table leg. Note that the white screw stabilizer in the right side of the photo is broken off halfway down, rendering reuse impossible. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photos below for documentation of complete set of pieces of end tables retained.

Zoomed-in alternate image of same leg documented in photo #4. Broken screw stabilizer is now visible on the left side of the leg. Note the gold of the screw visible due to broken stabilizer. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Detail photo of top of lamp part of end tables. One “halo” needed to hold lampshade in place was missing. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Detail view of underside of one of the two end table tops. This is the underside of the table. Only one of four sides for underside support is present; others were broken off. Also, note the presence of screw holes made to attach top to rest of furniture. No screws were found in the box the pieces of the end table came in. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Detail of underside of second of the two end table tops. Note again the presence of multiple screw holes with screws and attached pieces stripped from them. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

Detail of top of one of the table’s supporting legs. Attached pieces were removed in such a way that damage shown occurred. Furniture will be unusable due to no secure place to reattach connecting pieces. No zoomed out photo of complete item was able to be taken as a result of complete destruction by moving company. See photo below for documentation of complete set of pieces of end tables retained.

View of all pieces of two end tables retained in box: two tops, two lamp attachments, two lower shelves, seven single legs/connecting pieces, and three fully assembled leg supports.

Leather couch: This leather couch was purchased two and a half years ago from Lack’s furniture store. I am unsure of the weight.

Detail of small scratches sustained to a corner end of a couch. This piece had absolutely no scratches prior to this move.

Detail of rough scratch measuring approximately one inch long on the front part of a couch cushion (look carefully in the middle of the picture).

Detail of corner scratch measuring approx ½ in by ¾ inch on the corner of the couch.

Detail of scratch on bottom corner of couch. The scratch is approximately two inches long. Also not multiple scratches to the wooden sofa “leg”.

Detail of scratches and scuffs to front bottom corner of couch. The scratch under the bottom row of nailheads is three inches long. Also note scuffing to the material underneath the couch and to multiple nailheads; this is a result of the couch being dragged across concrete.


Frontal view of couch.


Framed mirror: 1 photo.

This mirror measures 32 inches x 44 ½ inches and weighs approximately 20 lb. The straight crack measures 28 inches and the curved crack measures approximately 30 inches.


Dresser: This dresser was purchased two years ago at Furniture Row/Bedroom Expressions. The dresser weighs approximately 275 lbs.

Detail photo of supporting leg under the front middle of the dresser. The wood was stripped away from two supporting pegs that held the leg in place, thus compromising the supporting leg’s ability to do what it is supposed to do. In time, because of the weight of the dresser, there is a possibility that the front of the dresser will begin to sag.

Full photo of dresser and attached mirror.

Shredded box


This box was brand new when I received it, having been used only to mail lightweight paper hospital gowns from the company to the hospital I worked in. When I received it in San Antonio, it was in this condition. The inside of the box contained multiple breakable items and decorating pieces. Fortunately, damage was only done to the outside of the box.

Water-damaged box




This box was used to move dry goods and some small cooking utensils. The box was very obviously water-damaged when I received it and was, in fact, still damp. Several items in the top of the box (approximately $30 value) had to be thrown away.
Office desk: Purchased four years ago. Unsure of the weight.

Closeup of damage to right front leg of wooden desk. Desk now wobbles when moved and is not stable.

Full photo of office desk. Damage was sustained to front right leg.
well, there you go...what you guys think?